Business onboarding

Get Started

Hi there - we're all excited to start working with you and your team! Before we can start work though, we need to grab a few details to get your business set up in our systems so our team can start helping you out. This short intake process will only take a few minutes, so grab yourself a coffee and let's dive in.

Leave this field blank

Step 1

Your details

First, tell us who is completing the form so we know who to contact if anything needs clarifying.

First up, what's your first name?*

Great, what's your last name?*

What's your business email address*

And, what's your best phone number? *

Step 2

IT contacts

The primary IT contact can approve things like new user accounts, billing changes, security requests and authorised contact changes.

Are you the Primary IT Contact of your business? (the Primary IT Contact is the person we will talk to about things like approving new user accounts, billing changes, authorized contact changes, security issues and anything else business related)

Yes No

Ok - what's the first name of your company's Primary IT Contact?

What's their last name?

What's their email address

Finally - what's their mobile phone number?

List any other people in your business that you'd like to authorize to have full access to your account.

(Please list their First Name, Last Name, Mobile Phone Number and Email Address on separate line items in the box above. If you ever need to remove any of these people, please just let us know. We will only accept changes to the Authorized Contact list from the Primary IT Contact)

Step 4

Accounts payable

Tell us who should receive invoices and accounts queries.

So, what's the first name of your Accounts Payable person?

And, what's their last name?

What's their best phone number?

Finally, what's their best email address?

Step 5

How we can help most

Great, thanks - we're nearly finished so hopefully you're enjoying your coffee. These next few questions are optional, however they help us tailor things to help us give you the best experience we can.

First up, if we could wave a magic wand and solve the 3 most frustrating things in your business with Technology, what would they be? (no promises, but it might give us some ideas for where we can help you get the most impact)

If you've worked with an MSP / Outsourced IT Service Provider before, what did you love about working with them? (E.g. Their engineers always answered the phone directly when we called)

And, on the flipside - what (if anything) frustrated you about working with them? (E.g. They never answered the call and always took ages to call us back)

Is there anything else we should know that could help us deliver an exceptional service to you?

Finally - we hate legalese as much as anyone however it's a necessity in modern business world, so do you agree to our Terms & Conditions found at vacomcomputing.co.uk/legal (If you have any questions on any of the legalese - please call us)

Yes I Agree

All done

Awesome - that's everything.

Hope the coffee tasted great. Simply click the FINISH button and we'll be notified of your responses and will get you all setup in our systems ready to go! We will be in touch shortly with the next steps. Again - we can't wait to start working with you

We use these details only to deal with your request. See our privacy and cookies notice.

Your answers go straight to the Vacom team. Need a hand with the form? Call 07872 697245.