IT support and computer repairs in Eastbourne
Eastbourne IT support and computer repairs, booked for an exact time
We fix slow, broken and infected computers at your home or workplace, and look after the IT for businesses across Sussex. You get a real appointment time, plain-English advice and guaranteed work.
5.0 on Google from 29 reviews
Exact appointment times
Local since 2017
Exact times, not vague time slots
We come to your home or business
Plain-English advice before any work
Guaranteed work and parts warranty
What customers say
Rated 5.0 on Google by local customers
Every one of our 29 Google reviews is five stars (October 2026). Here is a taste of what people say.
★★★★★
“…finding the problem within 10 minutes and offering solutions.”
★★★★★
“He offers real value for money. … An easy 5 star.”
★★★★★
“…returned it, fixed, a couple of hours later.”
Repairs and support
Find the help you need
A one-off repair at home, or ongoing IT support for your business. Pick whichever is closest to your problem.
Computer repair Eastbourne
Slow PCs, Windows faults, upgrades and hard drive checks, fixed at your home or workplace.
Laptop repair Eastbourne
Laptops that will not start, run slowly or need more storage or memory, sorted without a trip to a shop.
Virus removal and scam cleanup
Pop-ups, fake warnings and suspicious links cleaned up, with your accounts checked and made safer.
Hard drive repair and data recovery
Deleted files, failed drives and backup problems. Call before you try anything else on the device.
IT support Eastbourne
Managed IT, monitoring, Microsoft 365, security and a helpdesk for businesses without their own IT person.
CCTV and telecoms for business
Security cameras, recording, VoIP phone systems and networks, installed and supported locally.
Why people choose Vacom
Local, accountable and easy to deal with
Vacom has looked after home users and Sussex businesses since 2017. You get clear advice before any work starts, an exact appointment time, and work that is guaranteed.
Two ways we help
Help at home, and IT cover for your business
Home users
Get your device fixed without the fuss
Slow laptop, virus, broken setup, Wi-Fi trouble, lost files or a forgotten password. We come to you, explain what is wrong and get you working again.
See home repair services
Businesses
Your IT department, without the hire
Remote monitoring (RMM), updates, security, helpdesk support, backups and reporting for businesses that need IT cover without employing someone in-house.
View managed IT supportFor businesses
IT services Eastbourne businesses can build around
One local team for your computers, security, phones, cameras and network, so you are not chasing four suppliers when something stops working.
Managed IT
Business support
Helpdesk, RMM, patching, endpoint security, Microsoft 365 and planned IT improvements.
SecurityCCTV systems
Camera planning, NVR setup, remote viewing, cabling coordination and ongoing support.
CommunicationsTelecoms and VoIP
Business phone systems, call routing, broadband liaison and user changes in one place.
InfrastructureNetworks and Wi-Fi
Routers, printers, Wi-Fi, cabling advice and small office network improvements.
Business IT packages
Three levels of business IT support
Start with monitoring, add day-to-day support, or hand the whole lot over and use Vacom as your offsite IT department.
Monitoring
For businesses that want to know about problems before they grow.
- Device health monitoring
- Patch and security alerts
- Monthly recommendations
Managed Support
For teams that want regular maintenance, helpdesk support and endpoint protection.
- RMM and patch management
- Remote staff support
- SentinelOne endpoint security
Offsite IT Department
For growing businesses that want one named IT partner for users, devices and planning.
- Support and supplier liaison
- Microsoft 365 guidance
- Backup and improvement planning
Common problems we solve
From urgent fixes to long-running IT headaches
If one of these sounds familiar, we can help, whether it needs a single visit or ongoing support.
Slow or unreliable devices
Diagnosis, cleanup, upgrades and health checks for laptops and desktops that are dragging work down.
Viruses, pop-ups and scams
Malware removal, security hardening and guidance after suspicious messages, links or fake support calls.
Files, passwords and backups
Help with missing files, locked accounts and external drives, and making sure your backups actually work.
No internal IT cover
Monitoring, updates, staff support and planning when your business needs IT help without a hire.
Areas we cover
IT support and repairs across Sussex
We are based in Eastbourne and travel across East and West Sussex for home visits, business call-outs and planned work. Remote support is available wherever you are.
Eastbourne
Polegate
Hailsham
Seaford
Lewes
Bexhill
Hastings
Brighton and Hove
Who we support
IT help shaped around how you work
From a household that needs one quick fix to a team that needs regular cover, the support fits the people using the technology rather than a rigid package.
Home users
Sole traders
Small offices
Retail and hospitality
Professional services
Trades and field teams
Community organisations
Growing businesses
Technology partners
Tools we can set up, explain and support properly
We only recommend products we know inside out, including SentinelOne endpoint protection for business users.
Ready when you are
Tell us what is happening and we will tell you the next step.
Send a message or call 07872 697245. You get a straight answer and, if a visit is needed, an exact appointment time.