Exact appointment times, not time slotsEastbourne and Sussex since 2017
5.0 on Google from 29 reviews

IT support and computer repairs in Eastbourne

Eastbourne computer repairs and IT support, booked for an exact time.

We fix slow, broken and infected computers at your home or workplace, and look after the IT for businesses across Sussex. A real appointment time, plain-English advice and guaranteed work.

5.0 on Google from 29 reviews
Since 2017Local to Eastbourne
GuaranteedWork and parts warranty
A custom-built PC with liquid cooling and lit fans
A real arrival timeNot a vague morning or afternoon slot
SentinelOne Partner

Why people choose Vacom

Local, accountable and easy to deal with

Vacom has looked after home users and Sussex businesses since 2017. You get clear advice before any work starts, an exact appointment time, and work that is guaranteed.

  • Exact timesA real appointment, not a vague slot.
  • We come to youAt your home or your business.
  • Plain-English adviceYou know the plan before any work.
  • Guaranteed workParts warranty where applicable.
Your morning, two ways
The usual time slotWait in all morning
“Sometime between 8 and 1”
With VacomGet on with your day
10:30

An example. We agree the actual time with you when you book.

What customers say

5.0on Google, from 29 reviews

Every one of our 29 Google reviews is five stars (October 2026).

Read all 29 reviews on Google
…finding the problem within 10 minutes and offering solutions.
Joanna P.Home visit, new computer and printer set up
He offers real value for money. … An easy 5 star.
Howard N.Computer support
“…returned it, fixed, a couple of hours later.”
Melanie B.MacBook battery replacement

Business IT packages

Three levels of business IT support

Start with monitoring, add day-to-day support, or hand the whole lot over and use Vacom as your offsite IT department.

Level 1 · Essential

Monitoring

For businesses that want to know about problems before they grow.

  • Device health monitoring
  • Patch and security alerts
  • Monthly recommendations
Ask about monitoring
Level 3 · Complete

Offsite IT Department

For growing businesses that want one named IT partner for users, devices and planning.

  • Support and supplier liaison
  • Microsoft 365 guidance
  • Backup and improvement planning
Plan business IT

Pricing depends on users, devices, locations and the support included. Tell us how your business works and we will put together a proposal.

Areas we cover

Based in Eastbourne, covering East Sussex

Vacom is an Eastbourne business. We look after homes and businesses across the town, arrange visits to the towns around it, and offer remote support wherever you are.

Computer repairs in EastbourneHome and business visits across Eastbourne at an exact time

We also visit

Map of Sussex with Eastbourne marked
Based in Eastbourne
Remote support anywhere

Ready when you are

Tell us what is happening. We will tell you the next step.

Send a message or call 07872 697245. You get a straight answer and, if a visit is needed, an exact appointment time.

CallBook a repair or IT review